The OctoUX team lives and breathes Marketing & Customer Relationship Management. We've been working with and implementing these systems for years. We know what an effective tool should do and it's our job to bring HubSpot to life for you and your team.
Working together, we will optimize HubSpot CRM for your business and train you to effectively use the system.
Having a small team of experienced professionals dedicated to your success is key. We would like to be your partner for success.
I worked with the Microsoft Dynamics CRM system starting in 2010 and others on our team have worked with Big Company, Expensive databases and CRM tools like Salesforce and Blackbaud. These systems are great when big companies needs unlimited flexibility. And for large companies with Big Budgets...these systems work well. You'll want experts and highly trained administrations plus the ongoing assistance from consultants with these ultra-powerful systems.
We knew there had to be a better way than to shrink these systems down for small teams in the economic development ecosystem.
We found HubSpot and have not looked back.
Simple. The 3 main components in HubSpot are:
Companies....Contacts....Deals....and Tickets (You can see it all on 1 screen, no need for 20 tabs of layers of open windows).
Leads, Properties, Incentives, Programs, etc. are still covered - without the layers of added complexity. You see, everytime a new "object" is created or used in a database system, it adds layers of complexity to the system (salesforce - Microsoft).
Example: Salesforce and Microsoft both have a separate record for Leads (called an entity or object). This alone can get confusing. A Lead can't be associated with a company, contact or opportunity / project until it's been "converted" so it's never clear when that should happen or everyone converts the lead whenever they see fit to do so. The data in the Lead Record when converted, pushed into the 3 new record types (Company, Contact and Opportunity).
The advantage of having these objects is that you can create new ones for most anything - but remember, these objects are related and must be carefully tied back to and through the other layers. It's a spider's web and needs to be carefully controlled.
HubSpot keeps it simple. When you see our demonstration, this becomes very clear.
With HubSpot - You don't need to learn Apex programming language (salesforce) or navigate Micrsoft's ever changing landscape of tools (Power Apps - powerBI, powerflow, and microsoft flow)....
And smaller, proprietary systems don't have open access that will allow you to connect these systems to other popular tools like mailchimp, eventbrite, outlook, gmail, surveygizmo, asana, slack, etc. Programming changes will need to be handled by "their programming team" which means cost and delay in many cases.
Updating the HubSpot CRM system is Drag, Drop and super easy. This means that over time, you can self-manage the system - perhaps you need to add or modify 10 fields. Approximate time - 10-30 minutes.
Some subscriptions (Professional and Enterprise level) come with direct, live phone support from HubSpot included.
Salesforce, HubSpot and Microsoft all have great online tools and communities. You can get support from Salesforce & Microsoft directly too - just ask about the price and be preparred for a Big Number.
Smaller, proprietary systems can't match these online tools and communities.
Tom Wengler - StartUp & Industry Experience:
On behalf of our entire team, we look forward to the possibility of contributing to your efforts and playing a role in your success.
- Tom Wengler
Always on the look out for new talent... Marketers, Social Media Guru's, Industry Experts, Strategic Partners + Consultants / Trainers.
So, if you'd like to join our crusade, give us a shout.